Sensible Home Warranty sent this known felon,crook,scammer tue to ao repair our A/C unit.The unit was not covered due to the small print in the contract.Hibbert gave us a ''discounted'' price and we gave him the ''required'' deposit . 10 minutes after he left to go back to his office to supposidly order the part, I called his cell and cancelled-I was suspicious , He said ok and then cashed the $900 check. He would not return the money.Sensible HW would not help me. I went to small claims court an won a judgment against Sensible HW because the judge said they were responsible for sending out Hibbert who was now being sent to prison for a past scam on another elderly person. The awarded judgment was April 17,2012, To date,We have not recieved any of our money from Sensible HW. After 5 calls and 6 emails to them,now I know what REAL scammers this company is. STAY AWAY FROM THEM! THEY ARE CROOKS!!!! i was taken and want to warn other not to fall for their sweet phone crap.LIARS!!!!
In addition, Sensible Home Warranty sent him to me because the first guy they gave me the number to would not call back. It took 9 weeks to get a new AC unit. I was told a new air handler was to be installed -- not so, only the coil but before they could do that he said the house was sitting on the air handler due to the earthquake here last Aug. and the house had to be blocked. I was so freaking stupid, I believed everything he told me only to find out he's a cheat. My heart went into my throat. I don't trust anyone anymore because of this. Sensible Home Warranty was no help and I got the same run around about the unit not being serviced or having service records. My savings is gone. Don't use Sensible Home Warranty, what they say on the phone and the service you get are 2 different things. Save your money.
Took my $4000 deposit for plumbing job and never showed up. He livs in a rental house in Longport NJ. He is a convicted felon who did 5 years in Prison for theft by deception. He is a compulsive liar and con artist.
Bob Hibbert is under indictment in Atlantic County, NJ for 2 counts of theft by deception. He served over 4 years for the same charge in NJ state prison between 2003 and 2008. He is a liar and a thief and he preys on the elderly. DO NOT DO ANY BUSINESS WITH THIS CROOK!
Bob replied to my request right away. When I spoke with him he was personable, polite and knowledgeable. He worked with my schedule and showed up on time and ready to work. The best part, he replaced the water heater skillfully and came in under the estimate! I will use him again.
(Based on America/New_York Time)