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Zero star. Stay away from Nelson ! I called Nelson Figueroa for a very small water leakage in my front yard so he comes to give me an estimate and tells me how much does it cost to fix it. It was right in the front and he could just see it without touching anything. He came while I was not home and he called me and gave me an initial estimate and he said I need to pay him $85 because he came to give me an estimate !! $85 just because he looked at the ground to see that it is wet ! He never told me initially that I need to pay for the estimate. I told him OK when I get home I need to talk to the neighbor and I let you know when you can come to fix it because the leakage is in front of his house too. When I got home, I saw the water was shut off !! I called him and asked him why did you shut off the water from the meter? He said because you did not give me $85 !! Stay away from this guy ! Very unprofessional and totally illegal activity to shut off someone's water because he did not pay him over the phone right away for an estimate which was supposed to be free !
pete is excellent and provided friendly and professional sevice,AAAAAAAAAAAA
I called the number, as they were listed through the porch dot come site. Received a text back saying they would call me back, I texted about an hour later to confirm, then never heard from them again. I have since found other people, not from the site. Oh well.
He called the next morning to set up a time to come out to look at the drain, but I already had it taken care of by then.
Figueroa Plumbing arrived on time for both the estimate and repair. They completed the job in half the time and left the area clean and orderly. Very respectful and professional attitude. I highly recommend this service provider.
(Based on America/Los_Angeles Time)
