no one even called me
I received his phone call in splite seconds after placed request for estimates, 3 services contacted me. Ray told me it was a free estimate. He priced us at $450 for a pipeline. We declined, then next day he called me again. I politely said No. He then said, S*** my c***. I couldn't believe what I heard. He should be removed from your web site. Period!!!
He was 2 hours later than what he said he'd be when we first talked. In that time, we figured out that our ejection pump had gone bad. He wanted to charge $900!! We said no and did the job ourselves for $300 new pump and 1 hour of our own labor. Then when we said no, he said we had to pay a service charge when the phone service said he'd come out for a free estimate. He was very unprofessional and clearly just trying to rip us off.
This person was rude, arrogant and didn't not keep his promise to return the call or come to the house on time. It was the worst of all my past experience dealing with all plumbers.
This man did not show up after speaking to him at midnight telling him our house was flooding and we had to shut the main water valve off and we have 3 children in the house. I called him at 9:00 Am he said he was calling someone and would call us back it is 9:09 pm and we have not heard from him. Stay away we finally found someone else and had the job completed paid him cash and a nice tip. I would never use or recommend Ray's to anyone ever
(Based on America/Chicago Time)