Was an hour and a half late for the estimate then argued with me for why he was late. I wondered why he couldn't have alerted me for being late and he said he had a meeting... Got an attitude for me asking why he was late and then told me he reserves the right to refuse business to anyone... I thought I was employing him. Bottom line, this business is unaccountable, and very unprofessional.
Prompt arrived on time, completed work, clean, friendly and not out to rob your wallet. I was very satisfied and will use them again and will refer to my friends.
(Based on America/Phoenix Time)