A gentleman by the name of Tom responded very promptly to request of a garbage disposal replacement. Tom was very nice, his work was accomplished quickly, garbage disposal works like a charm, and he was even nice to Newman, canine resident! :) If we can only give 5 stars, then 5 stars it is! Outstanding work and customer service both!
The plumer I think his name was Jim came to my house to look at the problem. He explained to me the problem. He has a really nice customer service and I wanted him to do the job. However, I got a qoute from another plumer which was really lower. I called Jim and explained the situation because I wanted him to get the business but he wasn't willing to lower his price so I ended up with the other plumer.
(Based on America/Chicago Time)